Hardwick Tree Care LLC, Terms and Conditions

It is agreed by and between Hardwick Tree Care, LLC and the authorizing party (customer and/or customer’s agent) that the following provisions are made as part of any contract:

Insurance by Contractor: Hardwick Tree Care, LLC warrants that it is insured for liability resulting from injury to person(s) or property and that all employees are covered by Workers’ Compensation as required by law. Certificates of coverage are available upon request.

Cancellation Fee: Hardwick Tree Care, LLC kindly requests that the authorizing party provide at least 24 hours advance notice of any full or partial work cancellation for jobs that have been scheduled in advance. If a crew has been dispatched to the job site, the customer will be assessed a mobilization fee of $100 for incurred expenses.

Completion of Contract: Hardwick Tree Care, LLC agrees to do its best to meet any agreed upon performance dates, but shall not be liable in damages or otherwise for delays because of inclement weather, labor, or any other cause beyond its control; nor shall the customer be relieved of completion for delays.

Tree Ownership: The authorizing party warrants that all trees listed are located on the customer’s property, and, if not, that the authorizing party has received full permission from the owner to allow Hardwick Tree Care, LLC to perform the specified work. Should any tree be mistakenly identified as to ownership, the customer agrees to indemnify Hardwick Tree Care, LLC for any damages or costs incurred from the result thereof.

Workmanship/Performance: Hardwick Tree Care, LLC professionals are trained in arboriculture.  All work will be performed professionally, with the appropriate tools and equipment for proper job completion. All equipment and work performed will be in full compliance with the most current revision of the American National Standards Institute (A300) Standard for tree care operations. (Copies can be obtained for a fee by contacting the International Society of Arboriculture or the Tree Care Industry Association.) This includes the practice of not using spurs on live trees, and sterilizing equipment prior to use on property.

Safety: Hardwick Tree Care, LLC warrants that all arboricultural operations will follow the latest version of the ANSI Z133.1 industry safety standards. The authorizing party agrees to not enter the work area during arboricultural operations unless authorized by the crew leader on-site.

Debris Removal: All debris from tree trimming and tree removal operations shall be cleaned up each day before the work crew leaves the site, unless otherwise coordinated by the client and crew leader. All lawn area shall be raked, streets and sidewalks shall be swept, and all brush, branches, and logs shall be removed from the site, unless noted otherwise on this proposal.

Stump Removal: Unless specified in the proposal, stump removal is not included in the price quoted. When included, standard grinding depth is 4-6 inches below ground level, though we will be happy to grind to a deeper depth upon request, if feasible. Grindings and shavings from stump removal are not hauled away unless specified in this proposal. Surface and subsurface roots beyond the stump are not removed unless specified in this proposal.

Concealed Contingencies: Any additional work or equipment required to complete the work, caused by the authorizing party’s failure to make known or caused by previously unknown foreign material in the trunk, the branches, underground, or any other condition not apparent in estimating the work specified, shall be paid for by the customer on a time and material basis.

Unmarked Utilities: Hardwick Tree Care, LLC is not responsible for damages to underground sprinklers, drain lines, invisible fences or underground cables unless the system(s) are adequately and accurately marked and mapped by the authorizing party and a copy is presented before or at the time the work is performed.

Driveways/Sidewalks: Hardwick Tree Care, LLC will attempt to minimize any damage to driveways and sidewalks, but in the event that our equipment causes settling, cracking, or other damage to driveways and/or sidewalks, then repairs are not included in the contract price.

Cleanup: Cleanup shall include removing wood, brush, and clippings, and raking of the entire area affected by the specified work, unless noted otherwise on this proposal.

Lawn & Surfaces Damage/Repair: Hardwick Tree Care, LLC will attempt to minimize all disturbances to the customer’s lawn and surfaces. However Hardwick Tree Care, LLC must utilize vehicles & equipment to perform tree care services. Hardwick Tree Care, LLC shall not be liable for damages to landscaping, sod, and plant material in the execution of its work or causes beyond their control (Examples: Ruts in yard due to wet conditions, limbs falling on flowerbeds, cracking of paved surfaces and/or sidewalk due to weight of trucks/equipment etc.). Repairs are not included in the contract price, unless noted otherwise on this proposal.

Terms of Payment: Unless otherwise noted in this proposal, the customer agrees to pay the account in full within 30 days of work completion. Failure to remit full payment within the payment term will result in a finance charge of 5.00% per month. Payments not received within 90 days will assess a $50 late fee and may be turned over to collections.

Returned Check Fee: There will be a $25.00 fee charged for all checks returned to our office for non-sufficient funds.